Engage with applicants, determining their eligibility for ECO4 funding, and scheduling them for our pre install surveys.

Guiding customers towards energy efficiency through your knowledge of the scheme and advising them of the funding packages available completely free to them, to reduce their household bills.

Organising the routes for our surveyors, ensuring seamless operations, and swiftly tackling any challenges that arise.

Utilise your expertise to evaluate Energy Performance certificates, property profiles, and other criteria, determining the eligibility of our applicants.

A radiant, spirited personality that shines through in all you do.

Previous experience in customer service or sales, with a preference for those who've worked in call centres/office environments.

Enthusiasm for ongoing learning and development, with our comprehensive training program to support your growth.

An organised individual with a can-do attitude, ready to tackle challenges head-on.

Proven ability to work independently, taking ownership of tasks and initiatives that drive company success.

Proficiency in MS Office/Google Sheets or similar platforms., Customer service: 2 years (preferred)

At Borthwick Group, nestled in the heart of the North East and spanning our services nationwide, we're passionate about empowering homes with eco-friendly solutions. Under the ECO4 funding umbrella, we're on a mission to bring energy-saving initiatives to households across the UK, transforming households one eco-upgrade at a time. From new technologies such as Air Source Heat Pumps and Solar Photovoltaics, we're pioneering a holistic approach to elevate home energy efficiency.

Office target incentives that promise exciting adventures - from leisurely days out to indulgent spa retreats and beyond!

A competitive salary starting at £22,000 per annum, with enticing OTE opportunities upwards of £30,000.