Receptionist

Horden Group Practice are looking to appoint an ambitious, motivated and proactive Receptionist to join our friendly and supportive practice team. We are looking for a Receptionist to work 8-5pm (8 hours) on a Friday and to cover holidays/sickness as overtime initially, but with a view to more permanent hours in the future.,

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols


• Maintaining and monitoring the practice appointments system


• Processing telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional


• Processing and distributing incoming (and outgoing) mail


• Taking messages and passing on information


• Filing and retrieving paperwork


• Processing repeat prescriptions in accordance with practice guidelines


• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures


• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers


• Clearing and re-stocking of consulting rooms as required


• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning


• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  
  Horden Group Practice are a friendly, high achieving training practice. We have 3 partners and are split across 2 sites. Our main site is in Horden and our branch site is in Peterlee. Our team is made up of GPs, GP Registrars, ANP's, Practice Nurses, Pharmacists and HCA's who are all supported by our experienced helpful Admin Team. We also have ARRS roles linked to the Surgery.