Property Management Coordinator

Broomheads Estate Agents are looking to recruit a full time Property Management Coordinator to join our Lettings team in our Blackpool office.

You would be working closely with all departments within the lettings team to ensure we provide an efficient management service to landlords in line with our services detailed in our Terms and Conditions.

Duties include:

· To respond to telephone calls, emails and correspondence in a timely manner

· To ensure repairs and maintenance issues reported to Broomheads by tenants and/or other interested parties are passed onto the landlord as soon as is practicable

· To ensure repairs are ordered as soon as they have been approved by the landlord completed within an acceptable period of time and invoiced accurately and that the tenant is notified

· To ensure that all safety requirements i.e. gas safety certificates, electrical safety certificates, smoke alarms, EPC ratings etc are in place for managed properties

· To arrange routine inspections on fully managed properties and report findings back to landlords following the inspections and keep full records of such inspections and arrange and follow up inspections

· To liaise with contractors and tradesmen

· To deal with and notify landlords of any complaints made with regard to tenants and try and liaise to resolve the issues reported

· To deal with and try to resolve any utility bill queries that are received and ensure that replacement bills that are issued are as accurate as possible.

· To be professional at all times

• Excellent customer service and communications skills


• To be well presented at all times


• Fully IT literate in general admin packages


• To be self-motivated and organised


Preferred skills be not essential

• Fully IT literate in property related software


• Full understanding of legal requirements relating to the letting industry