Customer Service Professional
BNP Paribas
Customer Service Professional
£24180
BNP Paribas, Solihull
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 70a9e30442784c3b8461fe9167e584e9
Full Job Description
Do you want to work for a business that has a passion for its local community, right here in Solihull?
Do you want to work for a business that gives you a paid volunteering day to work with a local charity. How you spend your paid volunteering day is your choice. Some employees have done lake cleans, cake bakes, sky diving, litter picking, care home painting - the options on how you can make a difference are endless.
BNP Paribas Group has given 1 million hours to supporting local charities. You could be part of that.
You can also make a different with our customers:
- Be the kind voice on the end of the phone
- Be the friendly ear when they're having a difficult day
- £24,180pa + Bonus & Additional Benefits
- 28 days holiday inclusive of bank holidays, plus an extra day for every year's service
- Monthly bonus opportunity
- Discounts - gyms, restaurants, days out, travel
- Team incentives and rewards
- Continuous training and development - we also recruit and promote from within so this could be the start of something much bigger for you!
It's a phone-based role, but we're not about rushing customers off the phone to answer the next call. We're about taking the time to listen, understand, create a solution, and ensure a happy customer. When you're not supporting customers, you'll be updating the system - and full training is given on this.
Flexibility - We've got that. You can spend time at home, but also in the office where there is a social environment. An environment where you can learn from those around you and grab a coffee with a colleague on your breaks. That's a coffee from a proper mug too - no single use plastics here as we care about the environment too.
What else can you expect?