Apprentice Administration Assistant T I C (UK) LTD.

The Administration Assistant role provides end-to-end administrative support to any member of staff under the direction of the Directors/Manager. The role has responsibility for carrying out the timely completion of administration tasks and contributes to providing a comprehensive insurance service, alongside completing an apprenticeship.,

• Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office


• Providing administration to other members of staff as and when required


• Taking customer calls on the main office telephone number and providing a high standard of customer service


• Responsible for greeting customers in a confident and professional manner


• Providing clerical support including sending correspondence to and on behalf of clients, insurers and other members of staff


• Responsible for processing relevant documents (including scanning and filing) and recording relevant details using the computer's IT systems


• Responding to telephone calls and e-mails as required


• Updating and maintaining records both computerised and paper-based to a high level of accuracy


• Providing an excellent support function to internal colleagues
  
  Functional Skills in maths and English may be required

Level 3 Business Administration qualification, Communication skills, IT skills, Attention to detail, Administrative skills, Initiative, GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

We are T.I.C. (UK) Ltd trading as The Insurance Centre. We look after the personal and business insurance needs of a variety of clients throughout the North West of England from our offices in Lancaster and Knott End-on-Sea. We have celebrated our 25 year anniversary and we continue to grow through our dedication to our customers and the professional and knowledgeable service we provide.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience