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Administrator

The Hearing Clinic

Administrator

£30000

The Hearing Clinic, Hitchin, Hertfordshire

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 20 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ee92c0cb0ac94f80b65d705e477e9956

Full Job Description

Reception Duties

  • Must be reliable

  • Must be presentable

  • Must be friendly and polite

  • Must be of good cheer

  • Must be able to multitask and prioritise


    • Telephone Duties
  • Follow telephone scripts and protocols

  • Excellent telephone manner

  • Clear speech and patient

  • Ability to sell our products and services

  • Great attention to detail (taking down names, addresses)

  • Agile communication skills


    • Administration Duties
  • Accurate work essential

  • Monitoring clinical record keeping system NOAH

  • Monitor and act on all recorded activities in patient management system including:

  • Checking that clinical notes completed contemporaneously and uploaded

  • Patient follow up/ review booked in patient management system

  • Clinical reports logged into typing queue system

  • Report template generation for routine procedures

    Fluent user of MS Word, Outlook, Microsoft 365. Typing accuracy and other skills to be tested on the day of the interview.

  • Ability to quickly learn how to use other platforms such as Mailchimp, XERO, TrustPilot


    • Interpersonal and Team Skills
  • Engaged with the business goals and objectives.

  • Quick learner

  • Able to work within fast paced environments within a dynamic team

  • High standards of work and quality output required at all times

  • Full attention to detail required in own work at all times

  • Flexible

  • Helpful

  • Happy to receive feedback whilst also being active in offering suggestions for business success., A-Level or equivalent (preferred), Administrative: 5 years (required)

    The Hearing Clinic is based across 3 state-of-the art clinics in Hertfordshire. We are offer a range of private audiological services including assessment and management of hearing loss, auditory processing disorder, tinnitus and paediatric testing. We offer bespoke audiological care to patients with high expectations and strive to always deliver a 5 star service. We are looking for an administrator to work in our Hitchin and Welwyn clinics and occasionally in our Radlett clinic.